Cancellation and Refund Policy
Last updated: 29 September 2026
1. Mandatory rights come first
Israeli consumer law may apply to personal-use purchases. This policy does not reduce mandatory rights, including distance-sale cancellation and termination of continuing transactions. Calling the operator a private individual does not by itself remove obligations that follow from supplying a commercial service.
2. Trial and the existing refund benefit
The trial itself has no payment to refund. The previously offered benefit remains: cancellation of the first monthly subscription within 14 days of its first purchase qualifies for a full refund. This voluntary benefit does not replace longer or other cancellation rights available under law.
3. Consumer cancellation
For a qualifying distance sale of a continuing service, the ordinary statutory cancellation window is generally 14 days from the transaction or receipt of the required disclosure document, whichever is later, subject to the law. Special conditions can provide a longer period for senior citizens, new immigrants and people with disabilities. Any cancellation fee, proportional charge for service already supplied, termination date and refund deadline must comply with the applicable law. No blanket 'no refunds' rule applies to renewals, defects, non-supply or duplicate charges.
4. How to send a request
Use the cancellation/contact email link on this page to send a request to uriyasaa150@gmail.com, identifying the account and, if available, the transaction. A reason is optional. Do not send passwords, full card details or identity-document copies in an initial request. Opening an email draft is not submission: send the message and retain a copy. The request is handled by the operator; opening this page does not itself cancel a payment.
5. Account closure and recurring billing
Closing or deactivating an app profile does not automatically cancel a subscription or delete all records. Send an explicit subscription cancellation request. Where a payment-provider portal is available, it can also be used; provider settings cannot override an earlier cancellation date or refund required by law. Existing promises and mandatory rights are not retroactively removed by this updated policy.
Operator: Uriya Saada · Israel
Contact / send a cancellation request by email: uriyasaa150@gmail.comCancellation and refunds